Please contact us
Do you have a question?
Leave a message via the contact form or send us an email. Our customer service is there for you.
Summer Bloom
Rontgendreef 28
3146 BN, Maassluis
Email: info@summerbloom.nl
Frequently Asked Questions
Before contacting us, please check whether the answer to your question is included
I did not receive a confirmation email
For those having trouble locating their confirmation email or shipping email:
We would like to reassure you that we will automatically send a confirmation email immediately after placing your order.
In addition, an email will be automatically sent containing the Track and Trace code as soon as your order has been shipped.
If these emails cannot be found in your inbox, we kindly advise you to also check your spam and/or advertising folder in your mailbox.
Please remember to verify that the correct email address has been entered during the ordering process. In this way we want to ensure that you receive all the necessary information.
I have not yet received my order
At Summer Bloom our goal is to enrich your entire shopping experience, from the moment of purchase to the receipt of your order. We have deliberately chosen an average delivery period of 5-9 days to ensure that the quality of our products remains impeccable.
We understand that you may be accustomed to faster shipping options, but we want to emphasize that this time frame allows us to closely monitor the quality and careful packaging of every product that comes your way. Your satisfaction is our priority, and we want to ensure that every item you purchase from us arrives in perfect condition.
While we are continually working on ways to improve delivery times, we also want to emphasize that the wait for your hand-picked purchases will be worth it. Your patience is appreciated, and we want to assure you that we are always available at info@summerbloom.nl to answer your questions and address your concerns.
At Summer Bloom it is not just about the products we offer, but also about the experience we offer you.
Thank you very much for your understanding and your trust in us.
How can I return?
If you wish to return your bandje (s), we kindly request that you send an email to info@summerbloom.nl .
Our dedicated customer service team is ready to assist you throughout this process.
We would like to ask you not to forget to add your name and/or order number to the return package. This information allows us to correctly identify the package and ensure a smooth return.